We’re Here to Help
Our support team is available to answer any questions you have.
Partner Support
For all sustainable home solutions, and solar questions and needs:
Monday–Friday 6 a.m.–9 p.m. PT
Saturday 7 a.m.–9 p.m. PT
Sunday 8 a.m.–5 p.m. PT
Borrower Support
For all existing customers' questions and needs:
Monday–Friday 6 a.m.–9 p.m. PT
Saturday 7 a.m.– 9 p.m. PT
Sunday 8 a.m.–5 p.m. PT
For all payment-related questions:
Refinancing or selling your home?
For making payments:
Click here for the payment portal.
Or submit payment by mail.
U.S. Mail:
Mosaic
P.O. Box 78080
Phoenix, AZ 85062-8080
Overnight:
Mosaic
4150 N. Drinkwater Blvd. STE 200
Scottsdale, AZ 85251
601 12th Street, Suite 325
Oakland CA 94607