We’re Here to Help

Our support team is available to answer any questions you have.
Partner Support

For all sustainable home solutions, and solar questions and needs:

Monday–Friday 6 a.m.–9 p.m. PT
Saturday 8 a.m. – 5 p.m. PT

Borrower Support

For all existing customer’s questions and needs:

Monday–Friday 6 a.m.–9 p.m. PT
Saturday 8 a.m. – 5 p.m. PT

For all payment-related questions:

Refinancing or selling your home?

For making payments:

Click here for the payment portal.

Or submit payment by mail.

U.S. Mail:
Mosaic
P.O. Box 78080
Phoenix, AZ 85062-8080

Overnight:
Mosaic
4150 N. Drinkwater Blvd. STE 200
Scottsdale, AZ 85251

For all press and media inquiries, please contact us at:

300 Lakeside Drive, 24th Floor
Oakland, CA 94612