Mosaic is becoming Solar Servicing LLC. Learn more

We’re here to help.

Our support team is available to answer any questions you have.

Partner support

For all sustainable home solutions, and solar questions and needs:

(855) 746-7849

Monday through Friday: 8:30 a.m. – 8 p.m. PT
Saturday: 8 a.m. – 4:30 p.m. PT
Sunday: Closed

support@joinmosaic.com

Borrower support

For all existing customers' questions and needs:

(866) 493-6367

Monday through Friday: 8:30 a.m. – 8 p.m. PT
Saturday: 8 a.m. – 4:30 p.m. PT
Sunday: Closed

For all payment-related questions:
loanservicing@joinmosaic.com

Refinancing your home?
refi@joinmosaic.com

Selling your home?
(866) 493-6367, Option 3
loanservicing@joinmosaic.com

 

For making payments:

Click here for the payment portal.

Or submit payment by mail.

U.S. Mail:
Mosaic
P.O. Box 78080
Phoenix, AZ 85062-8080

Overnight:
Mosaic
4343 N. Scottsdale Rd., Ste. 270
Scottsdale, AZ 85251

For all press and media inquiries, please contact us at:

601 12th Street, Suite 325
Oakland CA 94607