Mosaic is becoming Solar Servicing LLC. Learn more

We’re here to help.

Our support team is available to answer any questions you have.

Partner support

For all sustainable home solutions, and solar questions and needs:

Monday through Friday: 8:30 a.m. – 8 p.m. PT
Saturday: 8 a.m. – 4:30 p.m. PT
Sunday: Closed

For all existing customers' questions and needs:

Monday through Friday: 8:30 a.m. – 8 p.m. PT
Saturday: 8 a.m. – 4:30 p.m. PT
Sunday: Closed

For all payment-related questions:
loanservicing@joinmosaic.com

Refinancing your home?
refi@joinmosaic.com

Selling your home?
(866) 493-6367, Option 3
loanservicing@joinmosaic.com

For making payments:

Click here for the payment portal.

Or submit payment by mail.

U.S. Mail:
Mosaic
P.O. Box 78080
Phoenix, AZ 85062-8080

Overnight:
Mosaic
4343 N. Scottsdale Rd., Ste. 270
Scottsdale, AZ 85251

601 12th Street, Suite 325
Oakland CA 94607