Mosaic is becoming Solar Servicing LLC. Learn more
We’re here to help.
Our support team is available to answer any questions you have.
Partner support
For all sustainable home solutions, and solar questions and needs:
Monday through Friday: 8:30 a.m. – 8 p.m. PT
Saturday: 8 a.m. – 4:30 p.m. PT
Sunday: Closed
Borrower support
For all existing customers' questions and needs:
Monday through Friday: 8:30 a.m. – 8 p.m. PT
Saturday: 8 a.m. – 4:30 p.m. PT
Sunday: Closed
For all payment-related questions:
loanservicing@joinmosaic.com
Refinancing your home?
refi@joinmosaic.com
Selling your home?
(866) 493-6367, Option 3
loanservicing@joinmosaic.com
For making payments:
Click here for the payment portal.
Or submit payment by mail.
U.S. Mail:
Mosaic
P.O. Box 78080
Phoenix, AZ 85062-8080
Overnight:
Mosaic
4343 N. Scottsdale Rd., Ste. 270
Scottsdale, AZ 85251
For all press and media inquiries, please contact us at:
601 12th Street, Suite 325
Oakland CA 94607