You understand that in order to submit a credit application to Solar Mosaic, Inc. including its successors, assignees, affiliates, partners, vendors, representatives, third party lending partners, financial partners, loan brokers, loan servicing partners (together “we”, “us”, “our”, or “Mosaic”) and view and retain a copy of the related notices, disclosures, agreements, authorizations, acknowledgements, terms and conditions, and other documents during the course of our relationship with you (collectively, “Loan Disclosures”) you must consent to receive Loan Disclosures electronically. Described below are the terms and conditions for providing Loan Disclosures to you electronically. Please read the information below carefully and thoroughly.
You acknowledge and agree that we may provide you with the Loan Disclosures in electronic format, and that we are not required to send a paper document to you, unless and until you withdraw your consent as described below. All Loan Disclosures that we provide to you in electronic format will be provided either (i) via e-mail, (ii) by access to Mosaic’s online platform including the DocuSign, Inc. (“DocuSign”) electronic signing system, or (iii) by requesting you to download a PDF through the DocuSign system.
1. Getting paper copies.
You may request from us a paper copy of any Loan Disclosure that we have provided or made available to you electronically without charge, provided that such request is made within a reasonable time after we first provided the Loan Disclosure to you. If your lender and servicer is Solar Mosaic, Inc. (“Mosaic”) or if Solar Mosaic, Inc. is your interim loan servicer, then you must send an email to firstname.lastname@example.org to request a paper copy of any Loan Disclosure(s). If your lender and servicer is Digital Federal Credit Union (“DCU”), one of our third party lending partners, then you must send an email directly to DCU at the following email address email@example.com to request a paper copy of any Loan Disclosure(s). Regardless of lender and/or loan servicer, the email sent must have the subject line “Paper Copy Request”, and in the body of the e-mail you must state your e-mail address, full name, US Postal address, and telephone number.
2. Withdrawing your consent.
You may withdraw your consent to receive Loan Disclosures in electronic form by: (i) declining to sign a document within the DocuSign system, and on the subsequent page, selecting the checkbox indicating you wish to withdraw your consent; (ii) if your lender and servicer is Solar Mosaic, Inc. (“Mosaic”) or if Solar Mosaic, Inc. is your interim loan servicer by sending an e-mail to firstname.lastname@example.org with the subject line of “Future Paper Copy Request” and in the body of the e-mail request you must state your e-mail address, full name, US Postal Address, and telephone number; or (iii) if your lender is DCU by sending an e-mail to email@example.com with the subject line of “Future Paper Copy Request” and in the body of the e-mail request you must state your e-mail address, full name, US Postal Address, and telephone number. Your withdrawal of consent will be effective only after Mosaic and/or DCU have had a reasonable period of time to process your request. Please be aware that if you elect to receive Loan Disclosures only in paper format we will be unable to process your application and if you elect to receive Loan Disclosures only in paper format after your loan is approved, it may slow the speed at which we can deliver services to you.
3. To advise Solar Mosaic of your new e-mail address.
You are required to provide us with an accurate and complete e-mail address and update any changes to the information promptly to your designated loan servicer. To advise of a change in your e-mail address, you must send an e-mail message to your designated loan servicer with the subject line “Email Address Change” and in the body of the e-mail you must state your previous e-mail address and your new e-mail address. At our discretion, we may treat your failure to provide us with a valid e-mail address or the malfunction of a previously valid e-mail address as a withdrawal of your consent to receive electronic documents.
4. Required hardware and software.
In order to access, view and retain the Loan Disclosures we make available to you in electronic form, you must provide at your own expense an Internet connected device. You must have the following hardware and software:
5. Federal Law.
All Loan Disclosures we provide to you in either electronic or paper format will be considered “in writing”. You should print or download for your records a copy of this Disclosure and Consent of Electronic Receipt of Loan Disclosures (“E-Sign Consent”) and any other Loan Disclosures. You agree and we both intend the federal Electronic Signatures in Global and National Commerce Act to apply to (i) this E-Sign Consent and (ii) our ability to conduct business with you by electronic means.
We reserve the right, in our sole discretion, to provide you with any Loan Disclosures in paper format and to discontinue electronic provision of Loan Disclosures at any time. We will provide you with notice of any such termination or change as required by law.
7. Acknowledging your access and consent to receive materials electronically.
By signing below, you: (i) confirm your consent to receive Loan Disclosures in electronic format; (ii) affirmatively demonstrate your ability to access and read, and also print or save, this E-Sign Consent and the Loan Disclosures; (iii) confirm that you have provided a valid e-mail address at which we can send electronic Loan Disclosures to you; (iv) have access to software and
hardware that satisfies the above requirements; (v) agree to the terms and conditions of this E-Sign Consent; and (vi) affix your electronic signature to this E-Sign Consent.
Last Updated: September 26, 2017